Request Help on Netfirms ftp Problems. Sorry can't post on the Webhosting Section Yet

I have purchased a hosting account with a freedomain for 10$ from netfirms. Everything ran fine at first. No cpanel, no unzippable file manager module but still acceptable.

Until 30 minutes later, I was not able to log on using my ftp account through file zilla so i decided to create a new ftp user, still didn't work. I continued changing the ftp passwords still didn't work so i try to check it out using web ftp. Here was the result looked like.

* About to connect() to 55.11.000.000 port...

Request Help on Netfirms ftp Problems. Sorry can't post on the Webhosting Section Yet

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