The wait operation timed out

Our website was working with no issues (for a year or so) and then suddenly we started getting this timeout error. I can log in fine with a generic empty account, but people with data in their accounts are having trouble. I just received an email from one of the users (who was having the login error) stating that he was able to log into the account once and work in it fine, but when he logged out and tried to get back in later it did the same timeout error

This led me to believe it was a...

The wait operation timed out

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