eurodns is scam ?

here is my problem:

i go to http://www.eurodns.com/, check a dot asia domain. It is available and then i add cart and completed check out.
The status of domain is pending because they required a ced contact, i filled out the missing information and the status change to ready for submission.
everything is fine huh ?

no, after one day, my domain is disappear. I waited three days, but no update. Email support, the first email has no answer and the second (after the 1st one day) received...

eurodns is scam ?

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