how to track that the client request was confirmed when user is already offline

Good day I have a system where users registers a request an leaves the site. After, our back-office operator confirms or denies the request. This time our user is offline. I would like to track and analyse the event of confirmation together with other conversion events to be able to see what advertisement channel provides me with more positive requests.

I am the developer of the site, so I can implement anything there. Maybe there is some way to store the key of google session and then...

how to track that the client request was confirmed when user is already offline

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