How do you track support hours for your clients?

I have to support my clients on for the websites that I built for them. I have my clients purchase block of support hour like: 5-hours, 10-hours, 15-hours. When my client used up all the purchased hours, my client can purchase another block of hours again.

The problem I have is tracking the time I support them. Is there a system that you are using to keep track of this? Let say for the 5-hour client, I support them 1 hour so they will have 4 hours left.

is there anything like this out...

How do you track support hours for your clients?

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